terms and conditions
Urgency
Planning a wedding takes time & time flies so please allow yourself approx 5-6 months before your wedding dayto organise your invitations.This will give you plenty of time to decide on a design, approve the artwork & have us carefully produce your invitations.
But don't panic! SAJARO is only to pleased to help out & can create an invitation that not only suits your budget, but your timeframe as well. A small fee may apply for urgent jobs.
Printing & Production
At SAJARO we only print on professional digital printers. Colours in digital printing may vary slightly from a sample due to the prints being printedon different stocks or at different times, ie 1 day or 1 week apart. However utmost care is undertaken to ensure that colours remain the same.Variations may occur between items, finishes and colours. Onscreen colours may appear slightly different, depending on your monitor settings. Minimum order of 50 invitations is recommended.
Printed & Assembled Stationery Proofs
A proof of your invitation will be emailed within 48 hours of receiving your approval & 50% deposit. This is sent as an email attachment in PDF file format along with an Approval Cheklist Form. 1 proof and 2 amendment proofs will be provided free of charge. Any additional proofs will be charged at $10.00 per set. Once approved, printing of your stationery will commence. Printing will not proceed until we have received a signed proof approval.
Guest Lists
Printing of guests names and addresses that is included in the price require a guest list saved in a table format that we provide once an approval of quote has been confirmed & 50% deposit made. All text in the guest list must be typed as you wish for it to appear. All spelling and set-out must be correct. SAJARO doesn't check your guest list and what you have saved will be printed on your stationery. Any mistakes incurred from your guest list is not SAJARO responsibility.
If re-prints are requested there will be additional costs advised by us.
Additional Invitations
I
f additional invitations are required once previous artwork has been approved, there will be additional costs advised by us which includes $30 re-set up fee + the cost per invitation.
Payment
SAJARO requires 50% deposit prior to the commencement of production. No refunds will be given after commencement of production. A 2nd payment is required before pickup/delivery of invitations. The balance is to be paid prior to pick up of any additional elements such as Table Seating Chart, etc
Errors
Errors that are signed off through the proofing process are reprinted at the clients expense regardless of how the error occurred. It is the customers responsibility to check all copies are correct.
Delivery
If you prefer to have your invitations delivered instead of picked up, we use Registered Post via Australia Post, unless otherwise stated. Once packaged/sent, we hold no responsibility for final delivery.
Copyright
All copyright is wholly owned and reserved bySAJARO. No part may be reproduced or re-used without written permission. Violations of copyright on any concepts or designs will be pursued. SAJARO reserves the right to use any new custom concepts and or desins as future layouts and may add them to our website for future customers. |